Order Cancellation and Credit Options
Understanding Our Order Policy
At Streamily, we strive to provide a seamless shopping experience. However, it is important to note that all orders are considered final and cannot be canceled once they have been placed. We understand that circumstances may change, and you may wish to modify your order. In such cases, we are here to assist you.
Credit Option for Your Order
If you find yourself in a situation where you would like to make a change to your order, we are pleased to offer you an alternative solution. Instead of canceling your order, we can provide you with a credit in the form of a promo code. This promo code will be equivalent to the total amount of your current order.
How It Works
1. Request a Credit: If you would like to proceed with this option, please reach out to our customer support team. Let us know that you wish to receive a credit for your order.
2. Receive Your Promo Code: Once your request is processed, we will issue you a promo code that reflects the amount of your current order.
3. Make Your New Purchase: You can then use this promo code to purchase another print or any other item you desire from our site.
Next Steps
If you would like to take advantage of this credit option, please contact us at your earliest convenience. Our team is ready to provide you with the necessary details and assist you through the process.
We appreciate your understanding regarding our order policy. Our goal is to ensure your satisfaction, and we look forward to assisting you further. Should you have any questions or need additional support, please do not hesitate to reach out.