Streamily Sales/Refund Policy

In the autograph collectible business, it is essential for customers to understand our sales policy, which is designed to ensure clarity and fairness in all transactions. Below, we outline the key aspects of our policy regarding sales, refunds, and credits.

When you purchase an autograph collectible from us, please be aware that all sales are final. This means that once a transaction is completed, we do not accept returns or exchanges. This policy is standard in the collectible industry, where the value of items can fluctuate based on demand and availability.

All items sold through our platform are offered on an ‘as is’ basis. This indicates that the condition of the item at the time of sale is the condition in which it will be received. We encourage customers to carefully review item descriptions, images, and any available information before making a purchase. Our goal is to provide transparency regarding the condition and authenticity of each collectible.

Eligibility for Refunds or Credits

- Orders Not Fulfilled Within 90 Days: If after 90 days from the purchase date, our order has not been fulfilled, you are eligible for a full credit. This applies only if the item has not been signed or shipped.

- Orders Within the First 90 Days: Refunds or credits are not offered for orders within the first 90 days from the date of purchase. This policy is in place to protect the integrity of our sales and to ensure that we can continue to provide high-quality collectibles to our customers.

We appreciate your understanding of our sales policy in the autograph collectible business. By ensuring that all sales are final and that items are sold ‘as is,’ we aim to maintain a fair and transparent marketplace. If you have any questions or require further clarification regarding our policies, please do not hesitate to reach out to our customer support team. Thank you for being a valued customer.